Elite XR, Inc. Privacy Policy

Last Updated: June 30, 2023

Elite XR, Inc., specializes in developing virtual, mixed, and augmented reality (collectively, “XR”) products and operate a platform where users can download, interact with, and obtain services related to our products. Collectively, we describe our products and services—including our websites, mobile apps, platform, content, hardware and the services described further in our Terms of Service —as our “Services.” This Privacy Policy explains how we treat information from or about our users, including how we collect, use, and share information in connection with our Services.

1. What data do we collect?

Elite XR, Inc. collects the following data:

Personal identification information (Name, email address, phone number, etc.)
Company data (name, address)
Payment data, through Paypal Braintree. Elite XR, Inc. doesn’t hold any data subject to PCI compliance directly in our systems
Names and email addresses of the users who will make use of the training courses in order to exchange PIN codes to access the XR training experiences
Anonymous usage data on the web site in order to improve the user experience and know usage patterns based on geograpy, browser, user flow through the application
E-Learning related usage on the XR experiences based on individual usage patters of the experiences. The goal is to collect metrics that allow the trainers to measure the performance of the trainees by data points collected through the training experiences

2. How do we collect your data?

You directly provide Elite XR, Inc. with most of the data we collect. We collect data and process data when you:

Voluntarily accepting the cookies disclaimer when landing the web page
Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
Using the XR experiences

3. How will we use your data?

You directly provide Elite XR, Inc. with most of the data we collect. We collect data and process data when you:

Process your order and manage your account.
Email you with special offers on other products and services we think you might like.
Exchange the confirmation codes, PIN numbers, completion certificates, invoices, etc.
Improve the quality of the product by knowing the usage patterns of the platform

4. How do we store your data?

You directly provide Elite XR, Inc. with most of the data we collect. We collect data and process data when you:

Access controls based on firewalls, DDOS protection
Multi tier networks with data segregation
Data leakage prevention mechanisms
Backup and disaster recovery mechanisms

Elite XR, Inc. will keep your transaction, as well as user data for as long as you remain a client of Elite XR, Inc.. If a client requests for their data to be removed upon cancelation of services, Elite XR, Inc. will comply in accordance with all applicable laws.

Marketing

Elite XR, Inc. would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Elite XR, Inc. from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us at contact@elitexr.com.

What are your data protection rights?

Elite XR, Inc. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request Elite XR, Inc. for copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that Elite XR, Inc. correct any information you believe is inaccurate. You also have the right to request Elite XR, Inc. to complete the information you believe is incomplete. The right to erasure – You have the right to request that Elite XR, Inc. erase all or some of your personal data. The right to restrict processing – You have the right to request that Elite XR, Inc. restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to Elite XR, Inc.’s processing of your personal data, under certain conditions. The right to data portability – You have the right to request that Elite XR, Inc. transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Please email us any request in writing. If you make a request, we have one month to respond to you.
If you would like to exercise any of these rights, please contact us at our email: contact@elitexr.com

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology For further information, visit allaboutcookies.org.

How do we use cookies?

Elite XR, Inc. uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website
Managing your shopping cart

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Elite XR, Inc. uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Elite XR, Inc. uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Elite XR, Inc. sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
Shopping cart management – Elite XR, Inc. uses cookies to keep track of the items present in the shopping cart.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy Policies of other websites

The Elite XR, Inc. website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our Privacy Policy

Elite XR, Inc. keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on June 30, 2023.

How to contact us

If you have any questions about Elite XR, Inc.’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: contact@elitexr.com Call us: 888-568-5390